SHIPPING COSTS & DELIVERY TIMES
Shipments are dispatched within the next 48 working hours of your purchase.
Once an order has been placed we are unable to add/remove/change items in an existing order.
If you have any concerns about an existing order, please fill out our Contact form and provide your order number for reference.
Our policy, in compliance with current regulations, is to grant the right to return any item purchased within 7 days from the date of receipt. No need to provide any explanation, any article purchased on Babau, returned in its original packaging sealed and in perfect condition will be accepted. Within 15 days of receipt of the return, Babau is agree to a refund. Before you return, you must inform the Customer Service department. If the return was due to the returned item is defective or does not correspond to the request in the order, Babau bear the expenses of return and new shipment. If the reason for return is that the order is not satisfied, we will refund the amount but not the shipping or return postage.
If you receive a defective product , please contact us at our Contact form and provide your order number for reference to replace it.